Frequently Asked Questions
Everything you need to know about your gear and orders.
How long does shipping take for skateboards and apparel?
Standard shipping typically takes 3-7 business days within the continental U.S. Custom completes may require an additional 1-2 days for professional assembly.
What is your return policy for skate hardware?
We accept returns on unused items in their original packaging within 30 days. Please note that skateboards cannot be returned once they have been assembled or skated.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Shipping costs and delivery times vary by location and are calculated at checkout.
How can I track my order?
Once your order ships, you will receive a confirmation email containing a tracking number and a link to the carrier's website.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, Apple Pay, and Google Pay for secure transactions.
Are the products on your site authentic?
Absolutely. We work directly with top brands in the skate and sports industry to ensure 100% authenticity on all decks, shoes, and apparel.